Pharmacy Order Entry Technician

Polaris Pharmacy Services; West Mifflin (Allegheny County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the pharmaceutical industry seeks an Order Entry Pharmacy Technician to accurately enter prescriptions and refills. The role requires strong customer service skills, attention to detail, and proficiency in data entry. Join a team that values career growth and offers competitive benefits.

Benefits

Medical, Dental, Vision, and Life insurance

401(k) plan

Tuition reimbursement

Personal Time Off (PTO)

Employee referral bonus program

Qualifications

• At least one year of experience as a pharmacy technician, preferably in long-term care.
• Knowledge of brand name and generic medications.

Responsibilities

• Enter new and refill prescriptions into the pharmacy system.
• Resolve and answer customer questions and requests.
• Comply with safety, attendance, and dress code policies.

Skills

Customer Service

Attention to Detail

Basic Math Skills

Fluent in English

Education

High School diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Framework/ECM

Job description

Order Entry Pharmacy Technician

Who We Are
Polaris Pharmacy Services is an industry leader in both the Long-Term Care and Post-Acute Care settings. Founded in 2015, we are locally and independently owned with pharmacies across the country. We offer competitive benefits, industry pay, and opportunities for career advancement to all our team members.

Overview
The Order Entry Technician is responsible for entering prescriptions and refills into the pharmacy system accurately and efficiently. Technicians must be courteous and responsive when addressing customer needs. Successful Technicians are dedicated to meeting the expectations of both internal and external customers, understanding customer information, and using it to improve our services.

Responsibilities

• Enter new and refill prescriptions into the pharmacy system
• Resolve and answer customer questions and requests
• Contribute to the evaluation and improvement of client services, policies, and procedures
• Comply with safety, attendance, and dress code policies
• Follow all applicable government regulations, including HIPAA
• Adhere to safety policies and procedures
• Perform other duties as assigned, which may vary based on business needs

Qualifications

• High School diploma or equivalent
• At least one year of experience as a pharmacy technician, preferably in long-term care
• Experience with Framework/ECM
• Knowledge of brand name and generic medications
• Experience with alphanumeric data entry
• Ability to read and correct prescriptions accurately
• Basic math skills
• Knowledge of SIG codes
• Proficiency in Microsoft Excel, Word, and Outlook
• Fluent in English (reading, writing, speaking)
• Ability to work at a moderate pace with good organization and attention to detail

Physical Demands

• Sit or stand for 7-10 hours per day
• Occasional sitting, climbing, balancing, stooping, kneeling, bending, walking
• Work extended hours as needed
• Lift and/or move up to 30 pounds

Holiday & PTO Policy

• 6 paid holidays and 5 sick days annually
• Up to 10 PTO days per year with rollover and milestone bonuses
• Option to cash out up to 10 PTO hours quarterly

Note: Our locations operate 24/7; schedules may change based on business needs.

Benefits for Full-Time Employees

• Medical, Dental, Vision, and Life insurance
• 401(k) plan (available for both part-time and full-time employees)
• Short-term and Long-term disability insurance
• Tuition reimbursement
• Personal Time Off (PTO)
• Competitive pay with annual reviews and merit increases
• Career growth opportunities
• Annual on-site voluntary Flu Vaccines
• Employee referral bonus program

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industry: Pharmaceutical Manufacturing