Pharmacy Ops Customer Service Representative - Hingham, MA ($19 - $20/hour)

ProPivotal

Hingham (MA)

On-site

USD 26,000 - 28,000

Full time

14 days+

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Job summary

ProPivotal in Hingham, MA is seeking a Pharmacy Ops Customer Service Representative to support patients and pharmacy teams navigating healthcare needs. The role emphasizes accuracy, professionalism, and handling a high volume of inquiries.

Ideal candidates have pharmacy, healthcare, or insurance customer service experience, with a pharmacy technician background as a strong plus. Compensation is $19–$20 per hour, with weekly pay, and a stable, team-focused environment in the local market.

Qualifications

  • Experience in a pharmacy, healthcare, or insurance customer service environment.
  • Ability to handle a high volume of inbound calls with accuracy and professionalism.
  • Strong attention to detail and mult-system navigation while keeping patient experience central.

Responsibilities

  • Support patients and pharmacy teams navigating real healthcare needs.
  • Handle a high volume of inbound inquiries with accuracy and professionalism.
  • Maintain patient-focused service while using multiple systems.

Skills

Pharmacy operations
Healthcare customer service
Pharmacy technician background

Job description

Compensation: $19 - $20/hour. Weekly pay, fast interview, quick response.

Pharmacy Ops Customer Service Representative - Hingham, MA

ProPivotal is building candidate inventory for a recurring pharmacy operations customer service role in Hingham, MA. If you have a background in pharmacy, healthcare, or high-volume customer service and want a stable, meaningful role -- this one is worth a look.

  • Work that matters: You'll be supporting patients and pharmacy teams navigating real healthcare needs -- not just fielding generic calls.
  • Stable, recurring opportunity: This is a role family we staff consistently, meaning strong candidates move quickly and often find long-term fits.
  • Compensation listed above -- competitive for the Hingham market and reflective of pharmacy ops experience.
  • Supportive team environment: Pharmacy ops roles like this tend to attract detail-oriented, mission-driven people -- good colleagues make a real difference.
What we're looking for:
  • Experience in a pharmacy, healthcare, or insurance customer service environment -- pharmacy technician background is a strong plus.
  • Comfortable handling a high volume of inbound calls or inquiries with accuracy and professionalism.
  • Strong attention to detail and the ability to navigate multiple systems while keeping the patient experience front and center.
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