Pharmacy Operations Supervisor - Home Delivery

Optum; Mesa (AZ); On-site; USD 60,200 - 107,400; Full time

Benefits offered by this job

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase plan

401k contribution

Job summary

Optum in Mesa, AZ, is seeking a Supervisor, Fulfillment Operations to lead a team of Pharmacy Technicians in a fast-paced pharmacy fulfillment setting. The role oversees daily operations, supports automation and workflow improvements, and ensures productivity, quality, and regulatory compliance.

The position requires supervision experience in a pharmacy/fulfillment context, willingness to obtain AZ Pharmacy Technician licensure, and ability to work a schedule including weekends.

Qualifications

• Willingness to obtain or maintain AZ Pharmacy Technician licensure.
• 1+ years of supervisory experience in fulfillment, manufacturing, or production.
• Ability to work in a production environment with physical requirements.
• Flexibility for occasional overtime/weekends.

Responsibilities

• Lead, coach, and develop a team supporting pharmacy fulfillment and inventory operations
• Manage staffing, scheduling, training, and performance management
• Drive operational efficiency, process improvements, and layout optimization
• Ensure compliance with pharmacy, safety, warehousing, and shipping regulations
• Partner with leadership on reporting, metrics, and improvement initiatives
• Support automation and equipment training as required

Skills

AZ Pharmacy Technician licensure

Supervisory experience

Production environment

Overtime/weekends

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

We are seeking an experienced Supervisor, Fulfillment Operations to lead a team of Pharmacy Technicians in a fast paced pharmacy fulfillment environment located in Mesa, AZ. This role oversees daily operations, supports automation and workflow processes, and drives continuous improvement to ensure productivity, quality, and compliance.

Schedule: Monday‑Thursday 6:00 AM‑3:30 PM; Fridays 8:00 AM‑12:00 PM

Primary Responsibilities

• Lead, coach, and develop a team supporting pharmacy fulfillment and inventory operations
• Manage staffing, scheduling, training, and performance management
• Drive operational efficiency, process improvements, and layout optimization
• Ensure compliance with pharmacy, safety, warehousing, and shipping regulations
• Partner with leadership on reporting, metrics, and improvement initiatives
• Support automation and equipment training as required

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Willingness to obtain or maintain AZ Pharmacy Technician licensure
• 1+ years of supervisory experience in fulfillment, manufacturing, or production
• Ability to work in a production environment with physical requirements
• Flexibility for occasional overtime/weekends

Preferred Qualifications

• Pharmacy or healthcare regulatory experience
• Supervisory experience in a pharmacy production setting
• Proven solid communication, organization, and teamwork skills
• Experience leading teams, managing performance, and driving change

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary for this role will range from $60,200 to $107,400 annually based on full‑time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location, and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.