Pharmacy Operations Manager & Patient Care Leader

Walgreens Co.; Cisco (TX); On-site; USD 92,000 - 125,000; Full time

Job summary

Walgreens is seeking a Pharmacy Manager to oversee daily operations, clinical services, and staff performance at a Walgreens pharmacy in the United States. The role emphasizes immunizations, patient counseling, and regulatory compliance to deliver high-quality care.

The position requires a PharmD or BS in Pharmacy, active licensure, and immunization certification, with experience in pharmacy software, insurance billing, and leadership.

Qualifications

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedence).
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

Responsibilities

• Engages patients by greeting them and offering assistance with products and services. Resolves patient issues promptly.
• Counsels patients on usage, interactions, and safety of medications; refers to medical provider when needed.
• Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
• Reviews, interprets, and dispenses prescribed medications in accordance with regulations.
• Maintains regulatory compliance and manages pharmacy workflow and staff scheduling.
• Ensures Good Faith Dispensing and adherence to controlled substance laws.
• Collaborates with Store Manager on strategic business opportunities and community outreach.
• Supports IT systems, inventory management, billing, and documentation.
• Handles insurance claims to prevent rejections and assists with provider communications.
• Immunizations and wellness services delivery; maintains certifications and training.
• Maintains department upkeep, reporting, and records in compliance with laws.

Skills

Supervisory experience

Leadership behaviors

Pharmacy operations

Education

BS in Pharmacy or Pharm D Degree

Tools

Pharmacy software

Job description

Walgreens is seeking a Pharmacy Manager to oversee daily operations, clinical services, and staff performance at a Walgreens pharmacy in the United States. The role emphasizes immunizations, patient counseling, and regulatory compliance to deliver high-quality care.

The position requires a PharmD or BS in Pharmacy, active licensure, and immunization certification, with experience in pharmacy software, insurance billing, and leadership.