Pharmacy Operations Manager

BrightSpring Health Services; Concord (NH); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k)

Company Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Employee wellness programs

Job summary

BrightSpring Health Services' PharMerica affiliate is seeking a Pharmacy Operations Manager in Concord, NH to lead critical pharmacy operations and ensure compliance with regulations.

You will collaborate with the Pharmacy Director, manage staffing, and partner with client services and sales to optimize service delivery and cost control. This role offers opportunities for professional growth within a national network.

Qualifications

• High school diploma required.
• Minimum 5 years in pharmacy operations or similar.
• Pharmacy licensing/certification as required by NH.
• Long-term care experience preferred.

Responsibilities

• Collaborate with the Pharmacy Director to optimize workflow and productivity.
• Support initiatives and quality programs to improve service delivery.
• Ensure compliance with federal, state, and local pharmacy regulations.
• Assist in staffing, performance, and training needs.
• Coordinate with facility staff to resolve customer issues.
• Oversee purchasing, inventory, and cost containment.
• Perform duties aligned with the pharmacy's mission and goals.

Skills

Attention to detail

Customer service

Team collaboration

Communication skills

Goal oriented

Education

High school diploma

Job description

Pharmacy Operations Manager

Job Location: US-NH-CONCORD

Position Type: Full-Time

Schedule: M-F 9am-5pm

Company Overview

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

Responsibilities

How YOU will benefit:

• Supportive team with room to work independently
• Ongoing training and career growth
• Advancement opportunities in a growing company
• Referral bonuses

As a Pharmacy Operations Manager you will:

• Collaborate with the Pharmacy Director to implement workflow improvements and productivity measures that support performance targets and customer satisfaction.
• Assist in executing company initiatives, core operational processes, and quality improvement programs to enhance service delivery and outcomes.
• Ensure full compliance with federal, state, and local pharmacy regulations, as well as adherence to the Corporate Compliance Program.
• Support the Pharmacy Director in managing personnel matters, including staffing, performance, and training needs.
• Partner with Client Services and Sales teams to maintain effective communication with facility staff (e.g., Directors of Nursing, Administrators, Registered Nurses) and resolve customer issues efficiently.
• Oversee operational quality initiatives and cost containment strategies, including pre-packaging, front-end processing, and cycle-fill systems in both dispensing and procurement.
• Monitor purchasing and inventory levels to meet performance goals, focusing on inventory turnover, use of preferred products and generics, therapeutic interchange, and controlled substance oversight.
• Perform other duties and responsibilities as assigned to support the pharmacy's mission and operational goals.

Benefits and Perks

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs

*Benefits may vary by employment status

Qualifications

Required:

• High school diploma
• Minimum of 5 years of experience

*equivalent combination of education and experience may be considered

• License/Certification(s) as required by state
• Pharmacy experience (preferred long term care)
• High attention to detail and accuracy
• Goal-oriented and self-motivated
• Proven team player with a collaborative mindset
• Excellent customer service orientation
• Effective written and verbal communication skills

*Position will be posted for a minimum of 7 business day