Pharmacy Operations Coordinator

Froedtert South, Inc.; Pleasant Prairie (WI); On-site; USD 95,000 - 125,000; Full time

Job summary

JobRx, Inc. is seeking a Pharmacy Operations Leader to coordinate central pharmacy activities and technician training, ensuring efficient workflow. The role collaborates with pharmacy management to optimize performance and adherence to standards.

The candidate will oversee daily operations, lead training with the Sterile Products team, and drive quality initiatives across the department. Strong leadership and communication are essential for success.

Qualifications

• Bachelor's degree required; MBA preferred for optimization and leadership.
• Minimum 4 years of hospital pharmacy experience.
• Active Wisconsin Pharmacy Technician license required.
• CPhT credential required.

Responsibilities

• Coordinate daily activities for pharmacy operations and technicians across shifts.
• Lead technician training in collaboration with Sterile Products team.
• Oversee department services, regulatory compliance, quality, and performance improvement.
• Evaluate performance of pharmacy technicians.

Skills

Pharmacy management

Staff training

Workflow optimization

Leadership

Communication

Regulatory compliance

Problem solving

Education

Bachelor's degree

MBA or related field preferred

Wisconsin Pharmacy Technician License

Certified Pharmacy Technician (CPhT)

Tools

Microsoft Office

Electronic Health Record (EHR) systems

Job description

POSITION PURPOSE

Coordinates the training and daily activities for central pharmacy operations and pharmacy technician activities. Coordinates with fellow pharmacy management on optimal pharmacy workflow and performance.

SITE(S)

Froedtert Pleasant Prairie Hospital and related clinics

MINIMUM EDUCATION REQUIRED

Bachelor's degree.

Master of Business Administration (MBA), Master of Healthcare Administration or a related field preferred.

MINIMUM EXPERIENCE REQUIRED

A minimum of 4 years' experience in Hospital Pharmacy required.

LICENSES / CERTIFICATIONS REQUIRED

Wisconsin pharmacy technician license is required.

Certified Pharmacy Technician (CPhT) credential required.

SUPERVISES

Pharmacy Technicians

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

• Strong knowledge of drug names, dosage, strengths, formulations and directions for use
• Strong computer-related skills, including Microsoft Office suite and electronic health record.
• Analytical skills necessary to evaluate problems, arrange appropriate service or develop plans and procedures to achieve resolution, ensure completion, and evaluate effectiveness of the problem resolution.
• Independent judgment necessary to work in accordance with departmental practices and general directives received from the Director. Demonstrates effective and efficient organization and time management skills.
• Strong leadership abilities, including but not limited to positively influencing pharmacy staff and working with a variety of diverse people including nurses, management/leadership, and other hospital personnel. Ability to think conceptually and translate broad organizational issues to the daily operational level.
• Excellent communication skills which frequently involve collaborating with management/leadership and other hospital personnel.

PRINCIPLE ACCOUNTABILITIES AND ESSENTIAL DUTIES

• Coordinates the daily activities for pharmacy operations of pharmacy technicians on all shifts.
• Coordinates pharmacy technician training in collaboration with the Pharmacy Sterile Products team.
• Coordinates Pharmacy Department services, regulatory compliance, quality and performance improvement activities.
• Evaluates work performance of pharmacy technicians.