Pharmacy Operations Coordinator

CHI Health Mercy Council Bluffs; Council Bluffs (IA); On-site; USD 60,000 - 85,000; Full time

Job summary

CHI Health Mercy Council Bluffs is seeking a Pharmacy Operations Coordinator to support timely and accurate procurement and monitoring of pharmacy supplies and equipment. You will manage inventory, stock medications, and coordinate IV therapy solutions for inpatient pharmacy, while serving as the expert for automated dispensing systems and controlled substance compliance.

You will lead staff training, drive process improvements, and collaborate with Nursing to resolve issues, ensuring efficient

Qualifications

• High School Graduate or GED
• Two years of recent pharmacy experience or equivalent
• Pharmacy Technician License in IA

Responsibilities

• Maintain inventory of medications, supplies, IV solutions and equipment to ensure stock levels and minimize waste.
• Coordinate purchasing and procurement of medications and supplies, manage backorders and vendor communications.
• Serve as SME for automated medication distribution systems (Pyxis/ADC/carousel); oversee operations and inventory management.
• Manage controlled substance inventory, monitor usage, investigate discrepancies and ensure DEA compliance.
• Conduct quality assurance, maintain compliance records and adhere to USP 797, temperature monitoring, storage requirements.
• Coordinate staff training, onboarding, scheduling, and process improvements to support efficient operations.

Skills

Inventory management

Procurement

Vendor communication

Training & coaching

Regulatory compliance

Tools

Pyxis

Automated Dispensing Cabinets (ADC)

Carousel systems

Job description

Job Summary and Responsibilities

As our Pharmacy Operations Coordinator, you will perform a variety of tasks in support of the timely and accurate monitoring and purchase of pharmacy supplies and equipment.

Every day you will maintain established inventory levels according to CSH standards and procedures, receive and stock medications and supplies, and coordinate the acquisition of IV therapy solutions and related supplies for inpatient pharmacy. You will serve as the hospital's subject matter expert for the automated medication distribution system, manage controlled substance inventory, monitor usage, investigate discrepancies, and act as a liaison between automated dispensing cabinets and Nursing for problem resolution.

To be successful in this role, you will meticulously manage pharmacy inventory and automation systems, ensure accurate controlled substance handling, provide essential training and support, and contribute to the leadership team to maintain efficient and compliant pharmacy operations.

• Maintains and monitors inventory of medications, pharmaceutical supplies, IV solutions, and equipment to ensure appropriate stock levels, minimize waste, and support efficient pharmacy operations.
• Coordinates purchasing and procurement of medications, controlled substances, supplies, and special-order items, including managing backorders, emergency purchases, and vendor communications.
• Serves as the subject matter expert for automated medication distribution systems, including Pyxis, Automated Dispensing Cabinets (ADC), and carousel systems; oversees daily operations, troubleshooting, system updates, and inventory management.
• Manages controlled substance inventory, monitors usage, investigates discrepancies, and ensures compliance with DEA regulations, CSOS requirements, and controlled substance documentation.
• Conducts quality assurance monitoring, maintains compliance records, reviews reports, and ensures adherence to regulatory standards, including USP 797, temperature monitoring, and medication storage requirements.
• Supports daily pharmacy operations by coordinating staff training, orientation, workflow, and scheduling; assists with process improvements, system implementations, troubleshooting, and employee coaching to maintain quality and productivity standards.

Job Requirements

Required

• High School Graduate or GED
• Two years of recent pharmacy experience or equivalent
• Pharmacy Technician License in IA

Preferred

• Certified Pharmacy Tech ECPT or PTCB

Where You'll Work

At CHI Health Mercy Council Bluffs, patients are at the heart of our care. Our campus is designed to heal the body, mind and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services include a new pavilion featuring enhancements in heart and vascular care, surgery, maternity, cancer care, and diagnostic imaging.