Pharmacy Operation Manager

HCA Houston Healthcare West; Houston (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work

401(k) with match

Job summary

HCA Houston Healthcare West seeks an experienced Pharmacy Operations Manager to provide leadership to the Director of Pharmacy and Pharmacy staff, coordinating daily workflow and ensuring patient-focused care. The role emphasizes recruiting and developing a skilled team to support safe medication practices.

You will guide policy implementation, supervise staff, and collaborate with management to optimize operations while maintaining compliance with regulatory standards and quality initiatives.

Qualifications

• Pharmacist licensed or eligible for licensure.
• Bachelor's Degree or Doctorate Degree required.
• Minimum of 4 years of experience in pharmacy operations or leadership.

Responsibilities

• Supervise daily pharmacy operations and coordinate workflow.
• Collaborate with Pharmacy management to develop and implement policies.
• Maintain information systems to optimize workflows and informatics.
• Oversee staff development, orientation, and ongoing training.
• Ensure regulatory compliance with Joint Commission, NPSG, and USP 797 standards.
• Assist budgeting, cost containment, and staffing optimization.
• Prepare reports for shift changes and ensure patient safety and accurate billing.

Skills

Pharmacist

Education

Bachelor's Degree or Doctorate Degree

Job description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Mgr Pharm Ops with HCA Houston Healthcare West you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Pharmacy Operations Manager provides managerial support to the Director of Pharmacy and other Pharmacy Department Leadership through day to day departmental leadership and coordination of pharmacy workflow. The Operations Manager will coordinate and supervise the daily activities of Pharmacy staff delegating assignments as necessary in accordance with established policies and procedures and to maintain department productivity. This position is responsible for helping to create a patient and customer focused department in support of the delivery of exceptional patient care. The Operations Manager will also be responsible for attracting and developing a team of highly capable, committed supervisors and staff through recruiting and interviewing candidates that have a passion for patient and customer centered care.

What you will do in this role:

• Manages and supervises Pharmacy operations including responsibility for formulating and implementing institutional policy and practice at the department level, and overseeing day-to-day operations and workflow of the pharmacy department
• Assists in the planning, development, organization, operation, and evaluation of pharmacy services; assesses and changes pharmacy operations in coordination with the pharmacy management team
• Assists in maintaining appropriate information systems to optimize pharmacy workflow
• Assures pharmacy staff development, new employee orientation, and ongoing training in the pharmacy in coordination with other pharmacy managers
• Helps assure that policies and procedures are updated and followed in coordination with the pharmacy management team
• Assures compliance with pharmacy laws and provides staff guidance when appropriate about regulatory agencies including The Joint Commission standards, National Patient Safety Goals, and USP 797, and participates in quality assurance activities to evaluate and maintain safe medication practices
• Assists with budget preparation and ongoing cost containment initiatives for medication use and operations; provides other management reports as required
• Assures compliance with departmental productivity targets and assists with staffing proposals
• Directs the preparation of written or oral reports at shift change to communicate incomplete assignments and potential patient safety concerns to ensure continuity of medication therapy and ensure that patient charges and credits are processed in a timely fashion
• Coordinates with the Information Systems Pharmacist on operational activities related to informatics, order entry systems and automated dispensing cabinets
• Coordinates with the Pharmacy Buyer on operational activities related to drug use, control, inventory and billing
• Helps assure proper control of pharmaceutical controlled substances and maintenance of proper records and inventories
• Assists in the recruitment, interviewing and evaluation of pharmacists, pharmacy residents, pharmacy technicians and pharmacy interns as applicable to the pharmacy department and helps coordinate new hire training
• Assists with personnel performance reviews and the development and retention of competent personnel in coordination with the Technician Supervisor; conducts coaching and staff mentoring sessions when necessary
• Ensures appropriate staffing of pharmacists and pharmacy technicians in the pharmacy, and maintains skills to assist with staffing as necessary
• Ensures the accuracy of time away from work records in coordination with other department managers
• Develops pharmacist schedule and supervises pharmacists and technicians in the performance of their assigned duties daily and prioritizes tasks in the event of staffing shortages

What qualifications you will need:

• Pharmacist
• Bachelors Degree, or Doctorate Degree
• 4 Years Experience Required Years

Benefits

HCA Houston Healthcare West, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Houston Healthcare West is afull-service, 300+ bed hospital that has been offering exceptional care to the West Houston communities for over 30 years. We proudly provide Houston residents with exceptional healthcare, including a vast-array of medical services from board-certified doctors and nationally accredited departments. We are recognized as aCertified Primary Stroke Center by the Joint Commission and under an affiliation agreement with The Woman's Hospital of Texas, we are able to bring our community The Woman's Hospital of Texas at West Houston, a three-story cardiac and critical care tower. The Sugar Land Cancer Center and the Sugar Land Diagnostic Center, departments with HCA Houston Healthcare West, provide additional services to meet the needs of our community. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.