Pharmacy Network Lead: Vendor Relationships & Capacity

OpenLoop; United States; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Flexible Spending/Health Savings

Flexible PTO

401(k) + Company Match

Life Insurance & Pet insurance

Job summary

OpenLoop seeks a Vendor Relationship Specialist, Pharmacy Network to own and scale our partner network across 50 states. You will manage relationships with 20+ pharmacy partners, negotiate terms, and ensure formulary coverage and capacity align with demand.

You will source new partners, build qualification frameworks, and drive onboarding with cross-functional teams, ensuring compliant, scalable processes across the network.

Qualifications

• Bachelor's degree or equivalent experience.
• 6+ years in vendor, partner, supplier, or network management with direct ownership of a partner portfolio.
• Working knowledge of 503A compounding pharmacy operations — state licensure, compounding capability, and how capacity varies by medication.
• Proven ownership of pricing and commercial negotiations, independently.
• Track record sourcing and qualifying new partners from scratch, including cold outreach.
• Comfortable establishing process, standards, and documentation where little exists.
• Strong cross-functional communication; effective with operational, clinical, technical, and finance audiences.
• Comfortable in a fast-moving, flat-structure environment with shifting priorities and a high-touch relationship load.
• Willingness to travel to partner sites approximately every 4–6 weeks.

Responsibilities

• Own the partner network end to end. Serve as the primary point of contact across 20+ pharmacy fulfillment partners — relationships, capacity, product and formulary coverage, and performance.
• Negotiate pricing and terms. Own commercial conversations directly with partners, trading cost against capacity, coverage, and turnaround rather than optimizing price in isolation.
• Source and qualify new partners. Identify, cold-outreach, and qualify new pharmacies against capacity, product capability, licensure, and compliance. Build the qualification framework itself — it doesn't exist today.
• Own 50-state coverage. Maintain coverage for every medication on the formulary. When a new medication launches without full coverage, you're accountable for finding and onboarding partners licensed in the gap states and getting it live.
• Manage network capacity against demand. Work from the team's demand forecast to grow or rebalance partner capacity ahead of volume, and give partners forward visibility on what's coming so they can plan production — rather than reacting once we're over capacity.
• Support partner onboarding and integration. Shepherd new partners through integration alongside the Systems & Formulary team so new capacity comes online cleanly.
• Build the standard. Establish repeatable process, partner scorecards, and documentation for how we manage the network, so it lives in a system rather than in one person's phone.
• Verify performance in person. Visit partner sites periodically to confirm capability, quality, and compliance firsthand and to deepen relationships that are otherwise maintained remotely.
• Partner cross-functionally with Demand & Supply Planning, Systems & Formulary, Patient Support, and Licensing & Credentialing to resolve issues that span the order lifecycle.
• Other duties as assigned.

Skills

Vendor management

Pricing negotiations

Partner onboarding

Cross-functional comms

Forecasting capacity

Travel readiness

Education

Bachelor's degree or equivalent experience

Job description

OpenLoop seeks a Vendor Relationship Specialist, Pharmacy Network to own and scale our partner network across 50 states. You will manage relationships with 20+ pharmacy partners, negotiate terms, and ensure formulary coverage and capacity align with demand.

You will source new partners, build qualification frameworks, and drive onboarding with cross-functional teams, ensuring compliant, scalable processes across the network.