Pharmacy Manager — Elevate Patient Care & Ops

Walgreens; Fort Dodge (IA); On-site; USD 139,000 - 188,000; Full time

Job summary

Walgreens is seeking a Pharmacy Manager in the United States to oversee safe dispensing, clinical services, and a patient‑centered experience. You will lead inventory, workflow, and staff performance while ensuring regulatory compliance and effective collaboration across store operations.

The role emphasizes immunization services, medication management, and proactive customer care to shift the pharmacy toward a more interpersonal model of care.

Qualifications

• BS in Pharmacy or Pharm D Degree from an accredited educational institution.
• Current pharmacist licensure in the states within the district.
• Certified Immunizer or willing to become an immunizer within 90 days of hire.
• At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
• Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
• An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).

Responsibilities

• Engages patients by greeting them and offering assistance with products and services.
• Models and shares customer service best practices to deliver a joyful patient experience.
• Counsels patients on usage, interactions, and privacy; refers to medical provider when needed.
• Performs compounding, drug therapy reviews, verification, and medication management.
• Ensures regulatory compliance and efficient workflow; oversees staffing and shift changes.
• Maintains inventory and pharmacy systems; supports IT and billing processes.
• Collaborates with management on business opportunities and performance data.

Job description

Walgreens is seeking a Pharmacy Manager in the United States to oversee safe dispensing, clinical services, and a patient‑centered experience. You will lead inventory, workflow, and staff performance while ensuring regulatory compliance and effective collaboration across store operations.

The role emphasizes immunization services, medication management, and proactive customer care to shift the pharmacy toward a more interpersonal model of care.