Pharmacy Manager

Kroger; Wilsonville (OR); On-site; USD 110,000 - 140,000; Full time

Job summary

The Kroger pharmacy in Wilsonville, Oregon is seeking a pharmacist to lead daily operations and ensure compliant, high-quality patient care.

You will oversee budgeting, inventory, third-party claims, staff scheduling, and performance reviews while delivering excellent customer service and participating in clinical services as approved by corporate policy. This role requires strong collaboration with physicians and commitment to ongoing professional development.

Qualifications

• Bachelor’s or Pharm.D. degree in pharmacy.
• 2+ years of related retail pharmacy experience.
• Minimum 21 years of age.
• Active license in good standing.
• Proven leadership skills.
• Ability to read and interpret prescriptions and documents.
• Ability to write routine reports and correspondence.
• Commitment to providing excellent customer service.
• Ability to preserve confidentiality of information.
• Willingness to continue education and participate in clinical programs.

Responsibilities

• Perform all functions of a staff pharmacist and mentor the pharmacy team.
• Develop, implement, and promote the store's sales plan and initiatives.
• Direct the pharmacy to meet budgeted labor, volume, inventory and sales goals.
• Monitor third‑party profitability and handle rejections and audits.
• Schedule staff to optimize labor costs.
• Maintain pharmacy records per state and federal laws.
• Travel as needed to support business needs.
• Provide outstanding customer service and resolve complaints.

Skills

Leadership

Customer service

Budgeting

Inventory management

Staff training

Conflict resolution

Communication

Problem solving

Education

Bachelor's Degree in Pharmacy

Doctor of Pharmacy Degree (Pharm.D.)

Job description

Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
• Comply with all corporate mandated controlled substance operating procedures
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
• Maintain all pharmacy records required by state and federal laws and company policies
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
• Perform effective detailing visiting local physicians and other community targets
• Promote, implement, and participate in public health initiatives and disease state management services
• Travel independently as needed to support business needs
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Minimum

• Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
• 2+ years related retail experience or equivalent combination of education and experience
• Minimum 21 years of age
• License must be in good standing
• Proven leadership skills
• Ability to read and interpret prescriptions and documents
• Ability to write routine reports and correspondence
• Commitment to providing excellent customer service
• Ability to preserve confidentiality of information
• Ability and willingness to continue education as necessary
• Participation in clinical programs following company sponsored training

Desired

• Relevant Pharmacy Board Certification(s)
• Equivalent combination of education and experience in business management