Pharmacy Liaison

MedStar Health; Washington (District of Columbia); On-site; USD 24,796 - 41,328; Part time

Job summary

MedStar Health is seeking a PRN Pharmacy Liaison to train and work at both outpatient pharmacy locations—MedStar Washington Hospital Center and MedStar Georgetown University. The role involves non-dispensing tasks supporting bedside medication delivery and pharmacy operations.

Responsibilities include coordinating prescription deliveries, obtaining patient consent, processing payments, assisting with prescription intake, answering phones, managing pickup/OTC areas, and restocking supplies to

Qualifications

• High School Diploma or GED required.
• 1–2 years in customer service required.
• Cashier experience required.

Responsibilities

• Delivers prescriptions to patients, nurses and/or family members in a secured bag at the time of discharge.
• Delivers prescriptions to MedStar employees throughout the hospital campus and collects payment.
• Verifies patient identity and provides pharmacist counseling when appropriate.
• Restocks pharmacy supplies and handles mail and deliveries as needed.
• Works with the bedside technician to ensure workflow and reconciliation of prescriptions.

Skills

Customer service

Cashier experience

Communication skills

Education

High School Diploma or GED

Job description

About the Job

General Summary of Position

The Outpatient Pharmacies at MedStar Washington Hospital Center and MedStar Georgetown University have an opening for a PRN Pharmacy Liaison. This position will train and work at both Outpatient pharmacy locations.

Committed to delivering compassionate, patient-centered care, this role supports bedside medication delivery and pharmacy operations through non-dispensing activities. Responsibilities include coordinating prescription deliveries, obtaining patient consent, processing payments, assisting with prescription intake, answering phones, managing the pickup and OTC areas, handling mail, and restocking pharmacy supplies to ensure efficient service for patients and employees.

Primary Duties and Responsibilities

• Acts as liaison with pharmacy operations to maintain high level of service to customers following all service related issues through to resolution.


• Delivers prescriptions to patients, nurses and or family members in a secured bag at the time of discharge. Delivers prescriptions to MedStar employees throughout the hospital's campus. Collects payment for prescriptions, secures appropriate signatures for medication deliveries and complies with all HIPAA requirements.


• Retrieves hard copy prescriptions from the floors obtains patient consent and brings prescriptions back to the bedside technician for processing.


• Works collaboratively with bedside technician to ensure productive workflow and reconcile patient's prescriptions approved for delivery.


• Verifies patients by the three-point check (name, date of birth, and number of prescriptions they are receiving). Offers patient counseling with the pharmacist and communicates relevant information and notes attached on delivery bags to patients.


• Performs other support functions for the pharmacy; delivering or picking up mail to the mail room; taking deposits to the cashier; restocking pharmacy supplies.


• Performs other duties as assigned.

Minimal Qualifications
Education

• High School Diploma or GED or equivalent required

Experience

• 1-2 years established work history in a customer service role required


• Cashier experience required

This position has a hiring range of

USD $18.40 - USD $29.74 /Hr.