PHARMACY/LEAD CERTIFIED TECHNICIAN

Kroger; Durango (CO); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee Assistance Program

Tuition reimbursement

Associate discounts

Job summary

Kroger's pharmacy in Durango is hiring a Pharmacy Senior Certified Technician to support the pharmacy team by dispensing medications, assisting the pharmacist, and ensuring safe, accurate operations. You will train new technicians, supervise hourly staff, and help manage inventory while following state and federal regulations.

The role requires at least 1 year of Kroger technician experience, a high school diploma or GED, strong communication, attention to detail, and the ability to handle

Qualifications

• High School Diploma or GED.
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
• Must be at least 18 years of age.
• Professional, dependable with a positive attitude and good judgment.
• Ability to handle highly confidential information.
• Excellent communication with leaders and peers.

Responsibilities

• Support health and wellness initiatives and HIPAA compliance.
• Assist pharmacist in responsibilities and perform reception, data entry, adjudication, and dispensing tasks.
• Train and mentor new hire technicians; supervise hourly staff as needed.
• Lead department meetings and manage scheduling and station rotation.
• Oversee inventory management, orders, returns, and physical inventory prep.
• Administer immunizations where allowed by state law.
• Ensure sanitation and safety regulations are followed and report unsafe conditions.
• Handle store operations related to pharmacy workflows and pharmacy safety.

Skills

Customer service

Communication skills

Attention to detail

Time management

Leadership

Education

High School Diploma or GED

Job description

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by delivering health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Support company health and wellness initiatives
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Train and mentor new hire technician day‑to‑day training and support for pharmacy associates
• Encourage, monitor and assist new techs through the technician training program
• Ensure execution of department standards by leading by example and delegating as necessary
• Serve as the primary representative for store‑wide meetings/huddles
• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
• Complete the PIC Assistant process walk
• Prepare for off‑site Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation
• Act as pharmacy safety subject matter expert recognizing areas of opportunity and coaching to correctness as appropriate
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Administer immunizations where applicable by state law
• Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum Requirements

• High School Diploma or GED
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise
• Must be at least 18 years of age
• Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
• Self‑motivated, able to organize, prioritize, plan and meet deadlines
• Proven attention to detail and stellar customer service skills
• Excellent communication skills with leaders and peers
• Completion of national and/or state registration, certification or license depending upon state requirements
• Ability to handle highly confidential information

Desired

• 1 year or more of previous experience in a management or supervisory role

Benefits

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.

Health & Well‑being Benefits

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits

• Participation in a 401(k) plan and/or participation in a Taft‑Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Potentially bonus eligible, depending on varying criteria by location and based upon annual store performance
• Associate discount

Growth And Development Benefits

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career