PHARMACY/LEAD CERTIFIED TECHNICIAN

Kroger; Bend (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Job summary

Kroger is seeking a Pharmacy Senior Certified Technician in Bend, Oregon. This role focuses on providing exceptional customer service while supporting health and wellness initiatives. Responsibilities include mentoring new technicians and ensuring compliance with health regulations.

The ideal candidate will have a High School Diploma or GED, with at least 1 year of relevant experience. The position offers comprehensive benefits, flexible scheduling, and opportunities for growth within Kroger.

Qualifications

• 1 year of Pharmacy Certified Technician experience within Kroger.
• Must be at least 18 years of age.
• Completion of national and/or state registration, certification, or license depending upon state requirements.

Responsibilities

• Support company health and wellness initiatives.
• Train and mentor new hire technician day-to-day training.
• Ensure compliance with regulations and company standards.

Skills

Customer service skills

Attention to detail

Organizational skills

Communication skills

Education

High School Diploma or GED

Job description

Job Description

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and delivering the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by offering health and wellness services and experiences relevant to the patient as permissible by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Support company health and wellness initiatives
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations
• Maintain a current national and/or state registration, certification, or license depending on state requirements
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Train and mentor new hire technician day‑to‑day training and support for pharmacy associates
• Encourage, monitor, and assist new techs through the technician training program
• Ensure execution of department standards by leading by example and delegating as necessary
• Serve as the primary representative for store‑wide meetings/huddles
• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts
• Complete the PIC Assistant process walk
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist
• Oversee inventory management including, but not limited to, reconciling orders, returns process, and physical inventory preparation
• Act as pharmacy safety subject matter expert, being able to recognize areas of opportunity and coach to correctness as appropriate
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud
• Administer immunizations where applicable by state law
• Must be willing and able to adequately perform all essential job functions and tasks of a pharmacy senior certified technician
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum Qualifications

• High School Diploma or GED
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise
• Must be at least 18 years of age
• Must be professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team
• Self‑motivated, able to organize, prioritize, plan and meet deadlines
• Proven attention to detail and stellar customer service skills
• Excellent communication skills with leaders and peers
• Completion of national and/or state registration, certification, or license depending upon state requirements
• Ability to handle highly confidential information

Desired Qualifications

• 1 year or more of previous experience in a management or supervisory role

What You’ll Receive From Us

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.