Pharmacy Intake & Workflow Specialist

Hirebridge; Miami (FL); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Company-Paid Life Insurance

Long-Term Disability Insurance

401(k) with Employer Match

Paid Time Off

Job summary

AIS Healthcare is seeking a Pharmacy Workflow Technician in Aventura, FL to handle patient intake, referral processing, and registration activities. You will serve as a main contact for patients, referral sources, and providers, ensuring accurate information and compliant workflows.

You will manage documentation, maintain patient records, and support culinary training? (Note: focus on healthcare workflows and customer service with attention to detail and accuracy.)

Qualifications

• High School Diploma or GED is required.
• Excellent written and verbal communication skills.
• Exceptional attention to detail and accuracy.
• Strong organizational and time management abilities.
• Ability to prioritize work and meet deadlines.
• Ability to work independently with minimal supervision.
• Basic computer proficiency.
• Proficiency with Microsoft Office applications.

Responsibilities

• Receive, identify, and process incoming referral documentation.
• Review patient and prescriber information for completeness and accuracy.
• Contact referral sources to obtain missing information needed for processing.
• Enter and maintain accurate patient information within company systems.
• Assign and organize documentation within patient records.
• Contact patients to gather information, provide updates, and establish positive customer relationships.
• Answer and triage incoming telephone calls.
• Document all case activity, communications, and correspondence accurately.
• Ensure workflow activities comply with regulatory requirements and company policies.
• Assist with administrative support activities and workflow-related projects.
• Support new employee training as assigned.
• Collaborate with team members to ensure high-quality patient service.
• Maintain HIPAA compliance and patient confidentiality at all times.

Skills

Attention to detail

Communication skills

Organizational skills

Time management

Prioritization

Independent work

Microsoft Office

Basic computer skills

Education

High School Diploma or GED

Tools

Microsoft Office

Healthcare software systems

Job description

AIS Healthcare is seeking a Pharmacy Workflow Technician in Aventura, FL to handle patient intake, referral processing, and registration activities. You will serve as a main contact for patients, referral sources, and providers, ensuring accurate information and compliant workflows.

You will manage documentation, maintain patient records, and support culinary training? (Note: focus on healthcare workflows and customer service with attention to detail and accuracy.)