Pharmacy Informatics Analyst, First Shift, Pharmacy Administration

UC Health; Cincinnati (OH); On-site; Full time

Job summary

UC Health is seeking a full-time Pharmacy Informatics Analyst for Pharmacy Administration. This role involves supporting outpatient pharmacies with EPIC systems and requires certifications in EPIC Willow. Candidates must have strong project management skills and at least two years of IT experience.

Benefits

Medical, Dental, and Vision Insurance

Employee Paid Short- and Long-Term Disability

401K

Tuition Reimbursement Opportunities

Community Discounts

Qualifications

• EPIC certification in application module required.
• Preferably 2 years of IT or related experience.
• Certified Pharmacy Tech or equivalent preferred.

Responsibilities

• Lead design, development, and implementation of EMR requests.
• Provide technical support for production issues.
• Assist end users with training on application changes.

Skills

Project Management

Communication

Technical Support

Education

High School Diploma or GED

Job description

Pharmacy Informatics Analyst, First Shift, Pharmacy Administration

Location: UC Business Center / Remote
Department: Pharmacy Administration
Hours: 0800 - 1630
Shift: First Shift

UC Health is hiring for a full-time Pharmacy Informatics Analyst in Pharmacy Administration at University of Cincinnati’s Medical Center.

This position will be starting on July 7, 2025

This position is for an Epic Willow analyst to work with our outpatient pharmacies and ambulatory clinics. Epic certification in both willow ambulatory and willow inpatient will be achieved by the analyst to support these areas. Job functions will include NDC price updates and other system maintenance, break fix incidents, and Epic optimization for both outpatient pharmacies and ambulatory clinics. Facilitate workflow analysis to identify application development requirements & lead the identification of Electronic Medical Record (EMR) solutions utilizing a method of planning, analysis, design, building, testing, implementation evaluation and documentation. Serve as lead technical resource for the integration of the EPIC application with other vendor systems (especially those related to Pharmacy). Provide advanced consultative resource & EMR application support for employees utilizing EPIC pharmaceutical related applications (i.e. Willow IP and Willow AMB) throughout UC Health.

About University of Cincinnati Medical Center

As part of the Clifton Campus of UC Health, Greater Cincinnati’s academic health system, University of Cincinnati Medical Center has served Greater Cincinnati and Northern Kentucky for nearly 200 years. Each year, hundreds of thousands of patients receive care from our world-renowned clinicians and care team. Our experts utilize the most advanced medical knowledge and technology available, providing a level of specialty and subspecialty medical care that is not available anywhere else in Greater Cincinnati.

• Medical, Dental, and Vision Insurance
• Employee Paid Short- and Long-Term Disability
• 401K
• Tuition Reimbursement Opportunities
• Community Discounts
• Hybrid position

Qualifications

Education:

• Minimum Required: High School Diploma or GED

License and Certification:

• Required: EPIC Certification in application module

Experience:

• Two years IT, or related experience, as well as project planning/implementation/upgrade training preferred.
• Certified Pharmacy Tech or equivalent experience preferred.
• One year EPIC experience preferred (including implementation and/or upgrade).

Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!

The expected starting salary range for this position is between $30.95/hr.- $39.11/hr.

The actual pay rate for this position will be dependent on a variety of factors, including an applicant’s years of experience, unique skills and abilities, alignment with similar internal candidates, marketplace factors, and other requirements for the position.

About UC Health

UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, Daniel Drake Center for Post-Acute Care, Bridgeway Pointe Assisted Living, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

Responsibilities

Project Management & Support- Support & lead the design, development and implementation of new, enhance, or updated EMR requests (especially those related to Medication Use). Coordinate & facilitate communication between internal & external parties on project/tasks related issues & developments. Consult & support end users to develop & validate requirements for system solutions.

Build, Configure & Testing Management- Gather, prepare and analyze user requirements for system design. Ensure module, third party vendor integration impact in configuration. Participate in dose review. Develop, facilitate and execute testing scripts & document testing outcomes & procedures. Follow appropriate UCH Health change management & migration requirements in each environment.

Production Support- Provide technical support & problem resolution of production issues. Assist in analysis of complex issues following up with end users & other team members as appropriate. Customer centered incident management support & feedback (timely & effective follow-up with customers).

Training/Education- Provide information needed for end-user training, when changes are made to existing applications/systems. Assist as needed with any job aides, or other educational material that might be necessary to ensure application training is supported to deliver high quality patient care. Training environments are maintained to assist in on-going training & testing.

Miscellaneous- Maintain proficient knowledge & professional skills through cross-training, vendor education, etc. Keep current on departmental & UC Health required training & documentation. Maintain EPIC certification(s), educating & communicating system changes to training personnel, co-workers and/or customers. Coordinate, facilitate, and participate in project related meetings. Prepare & submit detailed documentation to ensure “knowledge transfer” occurs. Performs other duties as assigned.

About the company

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