Pharmacy Front-End & Customer Care Associate

The GIANT Company; Hagerstown (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

The GIANT Company in Hagerstown, MD is seeking a friendly Store Associate to help customers, assist at the counter, answer telephone calls, and support daily store operations. You'll contribute to a safe, efficient shopping experience for our neighbors.

Responsibilities include verifying customer IDs when required, completing a 60‑day probation, and following all company policies and safety rules. The role supports pharmacy and general retail functions and offers equal opportunity employment.

Qualifications

• Authorized to work in the U.S.
• Must meet state required minimum age.
• Pass background check and drug screening.
• Able to read, write, communicate effectively for duties and safety policies.
• Must complete a 60-day probationary period.
• Must meet ergonomic and physical requirements and base scores for this position.
• Must be able to use or learn the equipment and tools used to perform this job.
• Must meet company performance standards including regular attendance.
• Must agree to wear the proper assigned clothes and shoes for this job.

Responsibilities

• Review the work schedule at the start of the shift.
• Help customers at the counter.
• Answer and assist with telephone calls.
• Must verify identification of customers for products when required.

Skills

Customer service

Phone etiquette

Reading/writing

Team player

Job description

The GIANT Company in Hagerstown, MD is seeking a friendly Store Associate to help customers, assist at the counter, answer telephone calls, and support daily store operations. You'll contribute to a safe, efficient shopping experience for our neighbors.

Responsibilities include verifying customer IDs when required, completing a 60‑day probation, and following all company policies and safety rules. The role supports pharmacy and general retail functions and offers equal opportunity employment.