Pharmacy Floor Operations Manager

Custom Health; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Young At Heart Pharmacy in Indiana is seeking a Pharmacy Floor Operations Manager to lead daily pharmacy operations and ensure timely fulfillment of customer needs. You will manage a team, develop policies, and drive quarterly initiatives with a focus on quality and efficiency.

The role requires a Indiana Pharmacy Technician License and at least 2 years of managerial experience in a pharmacy setting, plus strong leadership and communication abilities.

Qualifications

• Pharmacy Technician License issued by the Indiana Board of Pharmacy.
• Minimum of 2 years of managerial experience in a pharmacy setting.
• Strong leadership and communication skills required.

Responsibilities

• Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards
• Assure all policies and procedures are followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily
• Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations
• Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees
• Oversee staffing and other operations functions where technical personnel are the primary support resource
• Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action
• Manage team leads who supervise team members in pharmacy operations
• Establish rapport with team members and support their professional development
• Conduct annual Performance Reviews
• Develop Team Leads and other technical personnel for greater roles and growth within the company
• Attend meetings as required and participate in training
• Other duties as assigned

Skills

Leadership

Team management

Policy development

Staffing optimization

Performance management

Employee development

Education

Pharmacy Technician License

Job description

Job Description: Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives.

Description: Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives.

Parent Owner: Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights.

Responsibilities

• Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards
• Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily
• Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations
• Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees
• Oversee staffing and other operations functions where technical personnel are the primary support resource
• Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action
• Manage team leads who subsequently supervise team members in pharmacy operations
• Establish rapport with team members and support their professional development
• Conduct annual Performance Reviews
• Develop Team Leads and other technical personnel for greater roles and growth within the company
• Attend meetings as required and participate in training
• Other duties as assigned

Requirements

• Pharmacy Technician License obtained by the Indiana Board of Pharmacy
• Minimum of 2 years of managerial experience in a pharmacy setting