Pharmacy Floor Operations Manager

Custom Health Inc.; Indianapolis (IN); On-site; USD 80,000 - 110,000; Full time

Job summary

Young At Heart Pharmacy, part of Custom Health Inc., seeks a Pharmacy Floor Operations Manager to lead daily operations and ensure accurate fulfillment of customer prescriptions.

You will develop and update policies, manage staffing and performance reviews, coach team leads, and optimize workflows to maintain budget targets.

Indiana license as a Pharmacy Technician and at least two years of managerial experience in a pharmacy setting are required.

Qualifications

• Indiana Pharmacy Technician License (Indiana Board of Pharmacy)
• Minimum of 2 years of managerial experience in a pharmacy setting

Responsibilities

• Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards
• Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily
• Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations
• Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees
• Oversee staffing and other operations functions where technical personnel are the primary support resource
• Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action
• Manage team leads who subsequently supervise team members in pharmacy operations
• Establish rapport with team members and support their professional development
• Conduct annual Performance Reviews
• Develop Team Leads and other technical personnel for greater roles and growth within the company
• Attend meetings as required and participate in training
• Other duties as assigned

Job description

Job Description

Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives.

Parent Owner

Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights.

Responsibilities

• Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards
• Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily
• Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations
• Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees
• Oversee staffing and other operations functions where technical personnel are the primary support resource
• Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action
• Manage team leads who subsequently supervise team members in pharmacy operations
• Establish rapport with team members and support their professional development
• Conduct annual Performance Reviews
• Develop Team Leads and other technical personnel for greater roles and growth within the company
• Attend meetings as required and participate in training
• Other duties as assigned

Requirements

• Pharmacy Technician License obtained by the Indiana Board of Pharmacy
• Minimum of 2 years of managerial experience in a pharmacy setting