Pharmacy Delivery & Customer Care Associate

Grace Health; Battle Creek (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, vision, dental, life, and dis

401K match

8 paid holidays

Employee wellness program focusing on 

Job summary

Grace Health seeks a dependable Pharmacy Delivery & Support Associate to support daily operations. You will safely deliver prescriptions and medical supplies, assist customers at pickup, process transactions, and help maintain inventory in a patient-centered setting.

This role requires a high school diploma, strong communication, basic computer skills, a valid driver's license, and the ability to lift up to 30 pounds.

Qualifications

• High school diploma or equivalent.
• Strong communication, customer service, and basic computer skills.
• Basic math skills and attention to detail.
• Reliable, organized, and able to work effectively as part of a team.
• Valid driver's license and ability to safely travel for deliveries.
• Ability to walk outdoors in various weather conditions and occasionally lift up to 30 pounds.

Responsibilities

• Safely deliver prescriptions and approved medical supplies to patients, obtaining required signatures and payments.
• Provide friendly, professional customer service to patients and visitors.
• Process transactions, assist with prescription pickup, and manage returns according to pharmacy policies.
• Organize prescriptions in the will-call system and maintain accurate placement.
• Assist with inventory by stocking over-the-counter items and removing expired medications.
• Maintain a clean, professional delivery vehicle and report any maintenance concerns.

Skills

Customer service

Communication

Basic computer skills

Attention to detail

Teamwork

Driving

Education

High school diploma

Job description

Grace Health seeks a dependable Pharmacy Delivery & Support Associate to support daily operations. You will safely deliver prescriptions and medical supplies, assist customers at pickup, process transactions, and help maintain inventory in a patient-centered setting.

This role requires a high school diploma, strong communication, basic computer skills, a valid driver's license, and the ability to lift up to 30 pounds.