Pharmacy Data Entry Technician

Presbyterian Homes & Services; Saint Paul (MN); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Health and dental (HSA & FSA)

Life insurance (AD&D)

Retirement with employer match

Holiday pay

Vision insurance

Disability coverage

Education assistance

PTO

Same-day pay

EAP

College partnership discounts

Learn to Live Resources

Job summary

Presbyterian Homes & Services (PHS) is seeking a Pharmacy Data Entry Technician to join the Radius Living Rx team. You will process prescriptions, maintain patient profiles in FrameworkLTC, and assist facilities and patients with questions, ensuring accurate, timely service.

Reporting to the Front End Manager, you will work with pharmacists to adjudicate claims and support medication fulfillment. A high school diploma or equivalent and an active pharmacy technician license are required;

Qualifications

• High school diploma or equivalent required; associate degree in healthcare or related field preferred.
• Active and valid pharmacy technician license/certification required.
• Excellent verbal and written communication skills tailored to healthcare professionals.
• Strong customer service and phone skills.
• Strong problem-solving skills and attention to detail in a fast-paced environment.
• Understanding of medication terminology, insurance processes, and pharmacy regulations.
• Preferred prior experience in a pharmacy or healthcare customer service role, preferably in long-term care.
• Preferred familiarity with LTC pharmacy software systems (ie. FrameworkLTC).

Responsibilities

• Process incoming calls, faxes, and email to establish and maintain patient profiles in FrameworkLTC.
• Receive prescriptions and refill requests and verify information for completeness and accuracy.
• Process prescriptions using third party insurance billing.
• Assist facilities and patients with questions and refer them to the pharmacist for medication information as needed.
• Adjudicate prescriptions and address rejected claims.
• Follow up with facilities on medication and profile concerns.
• Assist with packaging prescriptions for urgent medication fills as needed.
• Other duties as assigned by supervisor or supervising pharmacist.

Skills

Pharmacy terminology

Insurance processes

Pharmacy regulations

Communication skills

Customer service

Phone skills

Attention to detail

LTC experience

Education

High school diploma or equivalent

Associate degree in healthcare or related field (preferred)

Tools

FrameworkLTC

Job description

Overview

Presbyterian Homes & Servicesis seeking a Pharmacy Data Entry Technician to join its Radius Living Rx team.

The Pharmacy Data Entry Technician is responsible for processing prescriptions, maintaining patient records, assisting customers and healthcare partners, resolving billing and insurance issues, and supporting medication fulfillment. They also collaborate with pharmacists and team members to ensure accurate, timely service and support of patient and facility needs. This role is essential in ensuring that our pharmacy runs smoothly and efficiently, ultimately helping to provide excellent service to our customers. The Pharmacy Data Entry Technician reports to the Front End Manager.

Radius Living Rx is a long-term care pharmacy serving residents in partner communities across Minnesota and Wisconsin. Our pharmacists, technicians, and support staff work closely with facility care teams and prescribers, so the work stays close to the people it's for. We're building a team that wants pharmacy practice grounded in that relationship: careful medication management, direct communication with facility staff, and a genuine stake in how residents are doing.

Responsibilities

Support pharmacy operations by:

• Process incoming calls, faxes, and email to:
  • Establish and maintain accurate and up-to-date patient profiles in FrameworkLTC.
  • Receive prescriptions and refill requests and verify that information is complete and accurate.
  • Process prescriptions using third party insurance billing.
  • Assist facilities and patients with questions and refer them to the pharmacist for medication information as needed.
• Adjudicate prescriptions and address rejected claims.
• Follow up with facilities on medication and profile concerns.
• Assist with packaging prescriptions for urgent medication fills as needed.
• Other duties as assigned by supervisor or supervising pharmacist.

Qualifications

• High school diploma or equivalent required; associate degree in healthcare or related field preferred.
• Active and valid pharmacy technician license/certification required.
• Excellent verbal and written communication skills tailored to healthcare professionals.
• Strong customer service and phone skills.
• Strong problem-solving skills and attention to detail in a fast-paced environment.
• Understanding of medication terminology, insurance processes, and pharmacy regulations.
• Preferred prior experience in a pharmacy or healthcare customer service role, preferably in long-term care.
• Preferred familiarity with LTC pharmacy software systems (ie. FrameworkLTC).

Pay Range

The estimated starting pay range for this role is $22 - $25 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organizationprovidinga broad array of high-quality housing choices,careand services options for older adults. Some8,000employees serve more than41,800 older adults through 60PHS-affiliated senior living communities in Minnesota,Iowaand Wisconsin, and through Optage®home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposefullivingandthe overallwell-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.