Pharmacy Customer Service Specialist - Flexible Hours & Growth

Walgreens Co.; Loveland (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is hiring for a Customer Experience/Pharmacy Support role in Ohio. You will engage customers, assist pharmacists under supervision to process prescriptions, and ensure accurate checkout and service.

The position emphasizes friendly customer interactions, inventory handling, and adherence to policy. The role requires English fluency, flexibility for evenings/weekends, and prior retail experience is preferred. Training may include pharmacy systems and PTCB certification pathways.

Qualifications

• Fluent in reading, writing and speaking English.
• Six months of experience in a retail environment preferred.
• Good math skills for accurate prescription filling.
• Basic computer skills are required.
• Knowledge of store inventory control is preferred.
• PTCB certification is preferred or pursued.

Responsibilities

• Engages customers and patients with greeting and assistance.
• Provides courteous, friendly checkout service and processes transactions.
• Assists pharmacists under supervision in dispensing and prescription processing.
• Maintains store cleanliness, inventory, and merchandising.
• Handles returns, exchanges, and customer inquiries as needed.

Skills

Customer service

Communication

Math skills

Computer skills

Inventory control

Education

PTCB certification

Pharmacy technician training

Tools

Pharmacy systems

Point-of-sale

Job description

Walgreens Co. is hiring for a Customer Experience/Pharmacy Support role in Ohio. You will engage customers, assist pharmacists under supervision to process prescriptions, and ensure accurate checkout and service.

The position emphasizes friendly customer interactions, inventory handling, and adherence to policy. The role requires English fluency, flexibility for evenings/weekends, and prior retail experience is preferred. Training may include pharmacy systems and PTCB certification pathways.