Pharmacy Customer Service Specialist | Flexible Hours

Walgreens Co.; Kilgore (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. is seeking a customer-focused team member at our Kilgore, TX location to assist pharmacists, process prescriptions, and provide fast, friendly service. You will handle cash transactions, stock shelves, and support pharmacy operations while upholding Walgreens policies and quality standards.

The role requires English fluency, flexibility for evenings/weekends, and prior retail experience. Familiarity with pharmacy systems and inventory control is a plus, with PTCB certification

Qualifications

• Fluent English reading, writing and speaking required.
• Willingness to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for counting, measuring and weighing medications.
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Provide customers with courteous, friendly, fast, and efficient service.
• Process prescriptions with pharmacy team under supervision.
• Assist pharmacists with entering patient and drug information and verifying interactions.
• Handle cash register transactions, refunds, and exchanges.
• Maintain shelves, merchandise, and inventory records.
• Support Pharmacy Manager and Staff Pharmacist with workflow and inventory management.
• Adhere to company policies, including Good Faith Dispensing and Pharmacy Code of Conduct.
• Provide photo area services and assist web pick-up orders.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Fluency in English

Tools

Pharmacy systems

Store systems

Job description

Walgreens Co. is seeking a customer-focused team member at our Kilgore, TX location to assist pharmacists, process prescriptions, and provide fast, friendly service. You will handle cash transactions, stock shelves, and support pharmacy operations while upholding Walgreens policies and quality standards.

The role requires English fluency, flexibility for evenings/weekends, and prior retail experience. Familiarity with pharmacy systems and inventory control is a plus, with PTCB certification