Pharmacy Customer Service Specialist

Walgreens Co.; Walker (LA); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens Co. in Walker, Louisiana, seeks a Pharmacy Support/Customer Service Associate to provide courteous checkout service, assist the pharmacist under supervision with prescriptions, and help maintain store merchandising and inventory. The role emphasizes patient safety, accurate counting, and proactive customer care.

Experience in retail is preferred; PTCB certification is a plus. Flexible scheduling including evenings and weekends is expected.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription counting and measuring.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Assist pharmacist under supervision in dispensing and prescription processing.
• Provide courteous, efficient checkout service and help customers.
• Maintain counters, shelves, inventory, and pricing per store directives.
• Support pharmacy operations, including entering patient and drug information and processing claims.
• Handle routine inquiries over the phone and assist in merchandising and store upkeep.

Skills

Retail experience

Math skills

Computer skills

Customer service

Fluent English

Education

PTCB certification

Job description

Walgreens Co. in Walker, Louisiana, seeks a Pharmacy Support/Customer Service Associate to provide courteous checkout service, assist the pharmacist under supervision with prescriptions, and help maintain store merchandising and inventory. The role emphasizes patient safety, accurate counting, and proactive customer care.

Experience in retail is preferred; PTCB certification is a plus. Flexible scheduling including evenings and weekends is expected.