Pharmacy Customer Service Associate — Patient Care & Prescriptions

Walgreens; Rapid City (SD); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Rapid City, SD is seeking a customer-focused team member to enhance the in-store experience. You will ring up purchases, assist customers, and support the pharmacist with dispensing under supervision.

Responsibilities include ensuring accurate transactions, processing prescriptions, and maintaining clean, well-stocked shelves while providing friendly service and following pharmacy procedures and safety guidelines.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Experience in retail or customer service is a plus.
• PTCB certification is encouraged.

Responsibilities

• Provides courteous checkout service and assists customers with products.
• Assists pharmacist under direct supervision in dispensing and pharmacy tasks.
• Maintains counters, shelves, and displays; keeps merchandise organized and stocked.
• Supports inventory management and price accuracy; processes returns as needed.
• Ensures compliance with company policies and safety standards.

Skills

Customer service

Cash handling

Pharmacy support

Fluent English

Tools

Pharmacy systems

POS system

Job description

Walgreens in Rapid City, SD is seeking a customer-focused team member to enhance the in-store experience. You will ring up purchases, assist customers, and support the pharmacist with dispensing under supervision.

Responsibilities include ensuring accurate transactions, processing prescriptions, and maintaining clean, well-stocked shelves while providing friendly service and following pharmacy procedures and safety guidelines.