Pharmacy Customer Service Associate — Flexible Schedule

Walgreens; Ponca City (OK); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Ponca City, OK is hiring associates to deliver a distinctive customer experience at checkout and assist pharmacists under supervision. You will greet customers, handle cash, and help locate products while maintaining store appearance and inventory.

The role involves assisting with prescriptions, processing medication orders, and ensuring compliance with policies. Prior retail experience and English fluency preferred; PTCB certification is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment.
• Prior experience with Walgreens preferred.
• Good math skills and computer skills.
• Knowledge of store inventory control and PTCB certification preferred.

Responsibilities

• Provide courteous, fast, and efficient service at checkout.
• Recommend items and suggest trade-up or companion products.
• Handle cash, process returns, exchanges, and voids.
• Keep counters clean and merchandised; assist with pricing and stock.
• Assist with pharmacy tasks under supervision, including entering patient data and processing prescriptions.
• Report prescription errors to the pharmacist and follow pharmacy policies.

Skills

Customer service

Cash handling

English fluency

Math skills

Computer skills

Inventory knowledge

Education

Six months retail experience

PTCB certification

Tools

POS system

Store inventory software

Job description

Walgreens in Ponca City, OK is hiring associates to deliver a distinctive customer experience at checkout and assist pharmacists under supervision. You will greet customers, handle cash, and help locate products while maintaining store appearance and inventory.

The role involves assisting with prescriptions, processing medication orders, and ensuring compliance with policies. Prior retail experience and English fluency preferred; PTCB certification is a plus.