Pharmacy Customer Service Associate

Walgreens; Merrimack (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate in Merrimack, NH. This role involves providing excellent customer service, assisting pharmacists, and supporting pharmacy operations. Ideal candidates will be fluent in English and willing to work flexible hours, including evenings and weekends.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible hours, including evenings and weekends.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Assists the pharmacist in pharmacy practice and processes prescriptions.
• Engages customers and resolves issues to ensure a positive experience.

Skills

Customer service

Communication

Problem solving

Job description

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Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
3. Assists the pharmacist, under supervision, in pharmacy practice, using pharmacy systems to obtain patient and drug information and process prescriptions.
4. Engages customers and patients, resolving issues and answering questions to ensure a positive experience.
5. Recommends products, handles transactions, maintains store cleanliness, and supports inventory management.
6. Supports pharmacy operations, including data entry, prescription filling, and compliance with legal and company policies.
7. Provides customer service in the photo area and supports web order pick-up.
8. Maintains store appearance and adheres to all policies and procedures.
9. Participates in training, maintains certifications, and develops healthcare and pharmacy knowledge.

Basic Qualifications

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.

Employment Details

• Full-time, not applicable seniority level, other job functions.
• Compensation: $16 - $18 per hour.