Pharmacy Customer Service Associate

Walgreens; Machesney Park (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Pharmacy Customer Service Associate to enhance customer experiences and support pharmacy operations. This full-time role involves engaging with customers, assisting in pharmacy tasks, and performing operational duties, all while maintaining compliance and administrative responsibilities. Ideal candidates will have strong customer service skills and a willingness to work flexible hours. Join a team committed to delivering exceptional service and fostering a collaborative environment, where your contributions will make a meaningful impact on customer care.

Qualifications

• Fluent in English, willing to work flexible hours including evenings and weekends.
• Prefer six months retail experience and prior Walgreens experience.

Responsibilities

• Deliver a delightful customer experience and assist pharmacists.
• Engage customers, resolve issues, and support pharmacy operations.

Skills

Customer Service

Math Skills

Computer Skills

Education

PTCB Certification

Retail Experience

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist pharmacists under supervision in pharmacy tasks.
3. Engage customers, resolve issues, and share best practices in customer service.
4. Perform operational duties including inventory management, merchandising, and assisting in pharmacy procedures.
5. Support pharmacy and store team with administrative and compliance tasks.
6. Participate in training, maintain certifications, and develop healthcare knowledge.

Minimum Requirements

• Fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.
• Prefer six months retail experience, prior Walgreens experience, good math, and computer skills, and PTCB certification.

Additional Information

This role offers $16 - $18/hour, is full-time, and considered an equal opportunity employer. The position remains open until filled. For benefits details, visit jobs.walgreens.com/benefits.