Pharmacy Customer Service Associate

Walgreens; Lake Placid (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading pharmacy as a Pharmacy Customer Service Associate, where you'll provide exceptional customer service, assist pharmacists, and ensure a positive shopping experience. This full-time role offers competitive pay and opportunities for personal development in a supportive environment.

Qualifications

• Requires fluency in English.
• Preferably some retail experience and computer skills.

Responsibilities

• Models and delivers a distinctive customer experience.
• Assists the pharmacist in pharmacy practice.
• Maintains store cleanliness and manages inventory.

Skills

Customer Service

Interpersonal Skills

Problem Solving

Education

PTCB Certification

Job description

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities

1. Models and delivers a distinctive and delightful customer experience.
2. Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
3. Assists the pharmacist, under supervision, in pharmacy practice, including using pharmacy systems to obtain patient and drug information and process prescriptions.

Customer Experience

• Engages customers and patients, greets them, offers assistance, and resolves issues to ensure a positive experience.
• Shares customer service best practices with team members, including interpersonal habits and Walgreens service traits.

Operations

• Provides courteous and efficient service, recommends items, and manages transactions including returns and exchanges.
• Maintains store cleanliness, manages inventory, and supports pharmacy activities such as prescription filling and inventory management.
• Ensures compliance with legal and company policies, handles pharmacy-related communications, and supports promotional activities.

Training & Personal Development

• Earns and maintains PTCB certification and participates in ongoing training.
• Requires fluency in English, flexible working hours, and preferably some retail experience and computer skills.

Additional details include compensation ($16-$18/hour), employment type (full-time), and other qualifications. Walgreens is an equal opportunity employer, considering applicants with arrest and conviction records.