Pharmacy Customer Service Associate

Walgreens; Haines City (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to enhance the customer experience and assist pharmacists. Responsibilities include providing customer service, managing prescriptions, and maintaining store operations. Ideal candidates will have retail experience and be willing to work flexible hours.

Qualifications

• Fluent in English.
• Retail experience preferred.
• Willingness to work flexible hours.

Responsibilities

• Deliver a distinctive customer experience.
• Assist pharmacists with prescription processing.
• Ensure compliance with pharmacy regulations.

Skills

Customer Service

Mathematical Skills

Computer Skills

Education

PTCB Certification

Job description

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Responsibilities

1. Model and deliver a distinctive and delightful customer experience.
2. Register sales, provide courteous checkout service, and assist customers proactively.
3. Assist pharmacists under supervision with pharmacy systems, prescription processing, and inventory management.
4. Ensure compliance with legal and company policies, including pharmacy regulations and inventory procedures.
5. Provide customer service in various areas including photo services and web order pickups.
6. Maintain store cleanliness and organization, and support store operations as needed.
7. Participate in ongoing training and maintain necessary certifications.

Qualifications

• Fluent in English (except Puerto Rico).
• Willing to work flexible hours, including evenings and weekends.
• Preferred: retail experience, prior Walgreens experience, good math and computer skills, PTCB certification.