Pharmacy Customer Service Associate

Walgreens; Cedarburg (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Walgreens is seeking a Pharmacy Customer Service Associate to join their team in Cedarburg, WI. The role involves providing excellent customer service, assisting pharmacists, and managing transactions. Candidates should be fluent in English and willing to work flexible hours, including evenings and weekends.

Qualifications

• Fluency in English required.
• Willingness to work flexible hours, including evenings and weekends.
• Experience in retail preferred.

Responsibilities

• Providing customer service and assisting pharmacists.
• Handling transactions and managing inventory.
• Maintaining compliance with regulations.

Skills

Customer Service

Communication

Problem Solving

Education

PTCB Certification

Job description

Job Title: Pharmacy Customer Service Associate at Walgreens

Join to apply for the Pharmacy Customer Service Associate role at Walgreens.

Responsibilities include:

• Providing a distinctive and delightful customer experience.
• Registering sales, offering courteous, fair, and efficient checkout service.
• Assisting pharmacists under supervision, using pharmacy systems to obtain patient and drug information, and processing prescriptions.

Customer Experience

• Greeting customers, offering assistance, resolving issues, and ensuring a positive experience.

Operations

• Offering courteous, friendly service and recommending products.
• Handling transactions, managing inventory, assisting with pharmacy tasks, and ensuring compliance with regulations.

Training & Personal Development

• Maintaining PTCB certification and participating in ongoing training.

Minimum Qualifications

• Fluency in English (excluding Puerto Rico).
• Willingness to work flexible hours, including evenings and weekends.

Preferred Qualifications

• Experience in retail, prior Walgreens employment, good math and computer skills, pharmacy knowledge, and PTCB certification preferred.

We consider applicants with arrest and conviction records. Walgreens is an Equal Opportunity Employer. Compensation depends on various factors. Role remains open until filled. For benefits, visit jobs.walgreens.com/benefits.