Pharmacy Customer Experience Specialist | Flexible Schedule

Walgreens Co.; Town of Ithaca (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens Co. is seeking a Customer Service Associate to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will greet customers, handle transactions, and help with product recommendations while upholding company policies.

This role emphasizes accuracy in medication-related tasks, adherence to pharmacy protocols, and providing a high level of customer care in a fast-paced retail environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for accurate prescription filling.
• Prefer computer skills and knowledge of store inventory control.
• PTCB certification is preferred.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Operate cash register, process purchases, returns, exchanges, and handle payments.

Skills

Customer service

English proficiency

Flexible schedule

Retail experience

Math skills

Computer skills

Store inventory knowledge

PTCB certification

Job description

Walgreens Co. is seeking a Customer Service Associate to deliver friendly, efficient checkout service and assist pharmacists under supervision. You will greet customers, handle transactions, and help with product recommendations while upholding company policies.

This role emphasizes accuracy in medication-related tasks, adherence to pharmacy protocols, and providing a high level of customer care in a fast-paced retail environment.