Pharmacy Customer Experience Specialist - Flexible Hours

Walgreens; West Chester (Chester County); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in West Chester, PA is seeking a Pharmacy Clerk to support pharmacists, assist customers, and perform checkout tasks. You will use pharmacy systems to assist in processing prescriptions under supervision and ensure accuracy and compliance.

The role emphasizes strong customer service, basic math and computer skills, and a willingness to work evenings and weekends. Prior retail experience and PTCB certification are preferred; training is provided to grow in pharmacy operations.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule, including evenings and weekends.
• Six months of retail work experience preferred.
• PTCB certification preferred.

Responsibilities

• Assist pharmacists by entering patient and drug information and processing prescriptions under supervision.
• Provide courteous, friendly checkout and customer assistance at the register.
• Maintain clean, merchandised store areas and restock as needed.
• Support inventory management and participate in inventory checks.
• Handle pharmacy-related clerical tasks and help with batch processing of third-party claims.
• Deliver excellent customer service in person and in the photo area.

Skills

Math skills

Computer skills

Customer service orientation

Education

PTCB certification

Job description

Walgreens in West Chester, PA is seeking a Pharmacy Clerk to support pharmacists, assist customers, and perform checkout tasks. You will use pharmacy systems to assist in processing prescriptions under supervision and ensure accuracy and compliance.

The role emphasizes strong customer service, basic math and computer skills, and a willingness to work evenings and weekends. Prior retail experience and PTCB certification are preferred; training is provided to grow in pharmacy operations.