Pharmacy Customer Experience Specialist - Flexible Hours

Walgreens; Durham (NC); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Durham, NC is seeking a frontline associate to deliver a distinctive customer experience at the counter and assist the pharmacist under supervision. You will use pharmacy systems to access patient and drug information, process prescriptions, and support daily pharmacy operations.

The role requires flexible scheduling, a willingness to work evenings/weekends, and prior customer service experience. Training and certification opportunities are available within Walgreens.

Qualifications

• Fluent in reading, writing, and speaking English.

Responsibilities

• Assists pharmacists in dispensing and processing prescriptions under supervision.
• Provides courteous, efficient checkout and customer assistance at the register.
• Maintains store displays, stock, and merchandising per policy.
• Handles pharmacy-related tasks including entering patient and drug information in pharmacy systems.
• Manages inventory and supports pharmacy staff with workflow and communications.
• Adheres to company policies and pharmacy code of conduct.

Skills

Customer service

Cash handling

Pharmacy support

Teamwork

Product knowledge

Education

High school diploma

Tools

POS system

Pharmacy software

Inventory software

Job description

Walgreens in Durham, NC is seeking a frontline associate to deliver a distinctive customer experience at the counter and assist the pharmacist under supervision. You will use pharmacy systems to access patient and drug information, process prescriptions, and support daily pharmacy operations.

The role requires flexible scheduling, a willingness to work evenings/weekends, and prior customer service experience. Training and certification opportunities are available within Walgreens.