Pharmacy Customer Experience Specialist — Flexible Hours

Walgreens; Covington (TN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a store associate who provides excellent customer service and supports pharmacy operations. You will assist customers, operate a cash register, and help the pharmacist with prescription processing and patient information in a fast-paced retail environment.

The role emphasizes courtesy, accuracy with transactions, and adherence to store policies. Prior retail experience and strong English communication are preferred, with ongoing training including PTCB certification.

Qualifications

• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Assists the pharmacist under direct supervision in the practice of pharmacy and uses pharmacy systems to obtain patient and drug information and process prescriptions.
• Engages customers and patients by greeting them and offering assistance with products and services to ensure a positive experience.
• Provides courteous, friendly, fast, and efficient service and recommends items for sale and trade-up opportunities.
• Performs duties assigned by Pharmacy Manager and supports inventory management, including stocking and merchandising, and ensures compliance with policies and Code of Conduct.

Skills

Customer service

English fluency

Retail experience

Cash handling

PTCB certification

Computer skills

Inventory control

Tools

Pharmacy systems

Job description

Walgreens is seeking a store associate who provides excellent customer service and supports pharmacy operations. You will assist customers, operate a cash register, and help the pharmacist with prescription processing and patient information in a fast-paced retail environment.

The role emphasizes courtesy, accuracy with transactions, and adherence to store policies. Prior retail experience and strong English communication are preferred, with ongoing training including PTCB certification.