Pharmacy Customer Experience Associate Flexible Hours

Walgreens; Pana (IL); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens is hiring for a Customer Experience/Store Associate to greet customers, assist with products, and support pharmacy operations in a fast-paced retail setting.

The role emphasizes accuracy in prescriptions, cash handling, and maintaining clean, organized displays while delivering an exceptional customer experience. Prior Walgreens experience and PTCB certification are preferred.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for prescriptions and counting.
• Prefer good computer skills and knowledge of inventory control.
• Prefer PTCB certification.

Responsibilities

• Engages customers and patients with greeting and assistance to ensure positive experience.
• Supports pharmacy operations, including prescription handling and accuracy checks.
• Registers purchases, processes payments, and handles returns as needed.
• Maintains clean, merchandised counters and shelves and assists with inventory.
• Provides in-store services in the photo area and assists with general store tasks.

Skills

Customer service

English fluency

Flexibility

Math skills

Education

PTCB certification

Tools

POS system

Inventory software

Job description

Walgreens is hiring for a Customer Experience/Store Associate to greet customers, assist with products, and support pharmacy operations in a fast-paced retail setting.

The role emphasizes accuracy in prescriptions, cash handling, and maintaining clean, organized displays while delivering an exceptional customer experience. Prior Walgreens experience and PTCB certification are preferred.