Pharmacy Customer Experience Specialist

Walgreens; Wilmington (DE); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a customer-focused team member at our Wilmington, DE location to deliver a distinctive shopping and pharmacy experience. You will assist customers at checkout, support pharmacists under supervision, and ensure accurate transactions and records.

The role emphasizes friendly service, knowledge of pharmacy systems, and adherence to store policies. Flexible scheduling including evenings and weekends is expected as part of a retail environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math and computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Greet customers and provide courteous, friendly checkout service.
• Assist pharmacist under supervision with dispensing and entering patient/drug information.
• Handle prescriptions, claims, and pharmacy-related clerical tasks.
• Maintain clean, stocked counters and shelves and process returns or exchanges.
• Provide accurate cash handling, returns, and basic customer assistance in-store.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory knowledge

Education

PTCB certification

Tools

POS system

Pharmacy systems

Inventory management software

Job description

Walgreens is seeking a customer-focused team member at our Wilmington, DE location to deliver a distinctive shopping and pharmacy experience. You will assist customers at checkout, support pharmacists under supervision, and ensure accurate transactions and records.

The role emphasizes friendly service, knowledge of pharmacy systems, and adherence to store policies. Flexible scheduling including evenings and weekends is expected as part of a retail environment.