Pharmacy Customer Experience Specialist

Walgreens; West Webster (NY); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens is seeking a customer-focused team member to assist in the store and pharmacy operations in West Webster, NY. You will greet customers, ring up purchases, and support pharmacists with dispensing and information intake.

The role emphasizes accuracy in cash handling, product knowledge, and daily inventory tasks, with opportunities to learn pharmacy workflows and customer service best practices.

Qualifications

• . Must be fluent in reading, writing, and speaking English.
• . Willingness to work a flexible schedule, including evenings and weekend hours.
• . Six months of experience in a retail environment preferred.
• . Prior Walgreens experience preferred.
• . Good math and computer skills; knowledge of store inventory control preferred.

Responsibilities

• Provide courteous, friendly, fast, and efficient customer service at the register.
• Assist pharmacist under supervision in dispensing and pharmacy-related tasks.
• Process prescriptions and review for possible drug interactions with pharmacist on duty.
• Replenish store shelves, maintain clean counters, and merchandise displays.
• Handle returns, exchanges, and other POS transactions as needed.
• Support Pharmacy Department on inventory management and operations.

Skills

Customer service

Cash handling

English fluency

Teamwork

Education

PTCB certification preferred

Tools

Pharmacy systems

Job description

Walgreens is seeking a customer-focused team member to assist in the store and pharmacy operations in West Webster, NY. You will greet customers, ring up purchases, and support pharmacists with dispensing and information intake.

The role emphasizes accuracy in cash handling, product knowledge, and daily inventory tasks, with opportunities to learn pharmacy workflows and customer service best practices.