Pharmacy Customer Experience Specialist

Walgreens; West Aurora (IN); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Indiana (US) is hiring for a pharmacy support role. The associate will assist pharmacists, process prescriptions, and deliver friendly checkout service. The position requires attention to patient safety and adherence to pharmacy policies.

Strong customer service, basic cashier duties, and familiarity with pharmacy systems are preferred. Hours are full-time with opportunities for professional development and on-site teamwork.

Qualifications

• Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.

Responsibilities

• Assist the pharmacist in dispensing prescriptions under supervision.
• Provide courteous, friendly checkout service and assist customers with product inquiries.
• Process prescriptions using pharmacy systems and check for interactions.
• Maintain counters, shelves, and merchandising; restock as needed.
• Handle clerical duties and pharmacy-related tasks under supervision.

Skills

Customer service

Cash handling

Pharmacy assistance

Prescription processing

Education

PTCB Certification

Tools

Pharmacy systems

Job description

Walgreens in Indiana (US) is hiring for a pharmacy support role. The associate will assist pharmacists, process prescriptions, and deliver friendly checkout service. The position requires attention to patient safety and adherence to pharmacy policies.

Strong customer service, basic cashier duties, and familiarity with pharmacy systems are preferred. Hours are full-time with opportunities for professional development and on-site teamwork.