Pharmacy Customer Experience Specialist

Walgreens; Muncie (IN); On-site; USD 45,847,000 - 51,577,000; Full time

Job summary

Walgreens in Muncie, IN is hiring for a Customer Service / Pharmacy Support role. You will greet customers, ring up purchases, and assist the pharmacist under supervision to process prescriptions. The position emphasizes friendly checkout service, accuracy, and adherence to policy.

Responsibilities include operating a cash register, aiding inventory control, and maintaining clean, well merchandised aisles. Prior retail or Walgreens experience is preferred; PTCB certification is a plus.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment preferred.
• Prior Walgreens experience and PTCB certification are a plus.
• Basic math skills and computer literacy are desirable.

Responsibilities

• Provide courteous, fast, and efficient checkout and customer service.
• Assist pharmacists under supervision and help process prescriptions.
• Support inventory management, merchandising, and store cleanliness.
• Operate register, handle cash, and complete returns and exchanges.
• Maintain store systems knowledge and assist with daily tasks as directed.

Skills

Fluent English

Customer service

Cash handling

Tools

Store systems

Job description

Walgreens in Muncie, IN is hiring for a Customer Service / Pharmacy Support role. You will greet customers, ring up purchases, and assist the pharmacist under supervision to process prescriptions. The position emphasizes friendly checkout service, accuracy, and adherence to policy.

Responsibilities include operating a cash register, aiding inventory control, and maintaining clean, well merchandised aisles. Prior retail or Walgreens experience is preferred; PTCB certification is a plus.