Pharmacy Customer Experience Specialist

Walgreens; Wallace (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens is seeking a pharmacy team member to deliver friendly customer service, operate cash registers, and assist the pharmacist under supervision in processing prescriptions. You will use pharmacy systems to access patient data and support the workflow, ensuring accuracy and regulatory compliance.

The role involves stocking, merchandising, and assisting with inventory, as well as helping customers in-store and at the pharmacy counter.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Provide courteous, efficient checkout service and assist customers at the register.
• Assist pharmacist under supervision in processing prescriptions and ensuring accuracy.
• Enter patient and drug information in pharmacy systems and support workflow as directed.
• Assist with inventory management and merchandising across departments.
• Support Pharmacy Manager and staff with prescription processing and compliance.

Skills

Customer service

Cash handling

Pharmacy knowledge

Education

PTCB certification

Job description

Walgreens is seeking a pharmacy team member to deliver friendly customer service, operate cash registers, and assist the pharmacist under supervision in processing prescriptions. You will use pharmacy systems to access patient data and support the workflow, ensuring accuracy and regulatory compliance.

The role involves stocking, merchandising, and assisting with inventory, as well as helping customers in-store and at the pharmacy counter.