Pharmacy Customer Experience Specialist

Walgreens; Roseboro (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Roseboro, NC, is looking for a Pharmacy Team Member. You will assist pharmacists under supervision, process prescriptions, and provide courteous, fast checkout service while maintaining accurate patient and drug information in pharmacy systems.

Responsibilities include greeting customers, handling transactions, inventory tasks, and supporting photo and web pickup services. PTCB certification is required and ongoing training is provided.

Qualifications

• Requires ability to provide courteous, efficient checkout service and assist pharmacists under supervision.
• Maintains patient and drug information accurately in pharmacy systems.
• Must obtain and maintain PTCB certification per program requirements.

Responsibilities

• Greet and assist customers, answer questions, and ensure a positive experience.
• Register purchases, handle cash, and process returns as needed.
• Assist pharmacists with prescription filling and medication safety checks.
• Maintain clean, organized counters and shelves; support inventory tasks.
• Support photo services and web pickup operations as needed.

Skills

Customer service

Interpersonal skills

Attention to detail

Education

PTCB certification

Tools

Pharmacy systems

Point-of-sale (POS)

Job description

Walgreens in Roseboro, NC, is looking for a Pharmacy Team Member. You will assist pharmacists under supervision, process prescriptions, and provide courteous, fast checkout service while maintaining accurate patient and drug information in pharmacy systems.

Responsibilities include greeting customers, handling transactions, inventory tasks, and supporting photo and web pickup services. PTCB certification is required and ongoing training is provided.