Pharmacy Customer Experience Pro

Walgreens; Hickory (NC); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Hickory, NC is seeking a team member to assist pharmacists under supervision, process prescriptions, and deliver friendly, efficient service at the register. You will engage customers, stock shelves, and help ensure compliance with pharmacy procedures and company policies.

The role emphasizes accurate counting and measuring medications, strong customer interaction, and dependable attendance in a retail environment. Training and PTCB-related activities are provided.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred.
• PTCB certification preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Assist pharmacist under supervision in dispensing and processing prescriptions.
• Provide courteous customer service and support across store sections.
• Operate pharmacy and store systems to enter patient and drug information and process transactions.

Skills

English fluency

Math skills

Computer skills

Inventory control knowledge

PTCB certification

Tools

Pharmacy systems

POS / cash register

Job description

Walgreens in Hickory, NC is seeking a team member to assist pharmacists under supervision, process prescriptions, and deliver friendly, efficient service at the register. You will engage customers, stock shelves, and help ensure compliance with pharmacy procedures and company policies.

The role emphasizes accurate counting and measuring medications, strong customer interaction, and dependable attendance in a retail environment. Training and PTCB-related activities are provided.