Pharmacy Customer Experience Specialist

Walgreens; Rochester (NH); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Employee discounts

Job summary

Walgreens in Rochester, NH seeks a Customer Experience professional to greet customers, assist with products, and ensure a positive shopping experience. The role includes cash handling, processing purchases, and maintaining clean, organized shelves and displays.

You will support pharmacy operations, assist with prescription filling under supervision, and help with inventory and store upkeep. Walgreens emphasizes service, compliance, and equal opportunity employment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule including evenings and weekends.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate filling and pricing.
• Good computer skills and knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Engages customers and patients, greets and assists with products and services.
• Registers purchases, handles cash, exchanges, and refunds as needed.
• Maintains clean, well merchandised counters and shelves, inventories and prices items.
• Assists pharmacists with dispensing and pharmacy workflow under supervision.
• Provides customer service in photo area and web pick-up support.
• Supports store maintenance and policy compliance; participates in special tasks.

Skills

Fluent English

Strong math skills

Customer service

Computer skills

Retail experience

Tools

Cash register system

Pharmacy systems

Inventory management software

Job description

Walgreens in Rochester, NH seeks a Customer Experience professional to greet customers, assist with products, and ensure a positive shopping experience. The role includes cash handling, processing purchases, and maintaining clean, organized shelves and displays.

You will support pharmacy operations, assist with prescription filling under supervision, and help with inventory and store upkeep. Walgreens emphasizes service, compliance, and equal opportunity employment.