Pharmacy Customer Experience Specialist

Walgreens; Palo Alto (CA); On-site; USD 28,000 - 29,000; Part time

Job summary

Walgreens in Palo Alto, California seeks a customer-focused team member to deliver courteous checkout and assist pharmacists under supervision. You will greet customers, process prescriptions, and help with inventory and displays while maintaining store standards.

The role emphasizes strong English communication, flexible scheduling, and the opportunity to gain PTCB certification and healthcare knowledge. Training, a supportive team, and a varied daily routine are offered.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
• Assists pharmacists in dispensing and processing prescriptions under supervision.
• Resolves customer issues and answers questions to ensure a positive customer experience in-store.
• Keeps counters and shelves clean and merchandised, assists with inventory and pricing as directed.
• Provides customer service in the photo area and supports web-pickup tasks.

Skills

Customer service

Cashier

Pharmacy support

Interpersonal skills

Tools

Pharmacy software

POS systems

Job description

Walgreens in Palo Alto, California seeks a customer-focused team member to deliver courteous checkout and assist pharmacists under supervision. You will greet customers, process prescriptions, and help with inventory and displays while maintaining store standards.

The role emphasizes strong English communication, flexible scheduling, and the opportunity to gain PTCB certification and healthcare knowledge. Training, a supportive team, and a varied daily routine are offered.