Pharmacy Customer Experience Specialist

Walgreens; Okeechobee (FL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Okeechobee, FL is seeking a customer-focused associate to support pharmacy operations and frontline sales. You will assist the pharmacist under supervision, process prescriptions, and help customers find products with courtesy and efficiency.

In this role, you will register purchases, handle cash, stock shelves, and participate in pharmacy workflow, inventory, and safety practices. Prior retail experience and PTCB certification are a plus, and English fluency is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekend hours.
• Six months of retail experience preferred.
• Prior Walgreens experience preferred.
• Good math skills for accurate prescription filling.
• Good computer skills preferred.
• Knowledge of store inventory control preferred.
• PTCB certification preferred.

Responsibilities

• Provide courteous, fast, and efficient service at checkout.
• Assist pharmacists and fill prescriptions under supervision.
• Enter patient and drug information in pharmacy systems.
• Check for drug interactions and accuracy.
• Assist with inventory management and shelf maintenance.
• Process third party prescription claims efficiently.
• Support store operations and maintain displays and cleanliness.

Skills

Customer service

Cash handling

Math skills

Computer skills

Inventory control

English proficiency

Education

PTCB certification

Pharmacy-related certification

Job description

Walgreens in Okeechobee, FL is seeking a customer-focused associate to support pharmacy operations and frontline sales. You will assist the pharmacist under supervision, process prescriptions, and help customers find products with courtesy and efficiency.

In this role, you will register purchases, handle cash, stock shelves, and participate in pharmacy workflow, inventory, and safety practices. Prior retail experience and PTCB certification are a plus, and English fluency is required.