Pharmacy Customer Experience Specialist

Walgreens; Oakdale (NY); On-site; USD 25,000 - 26,000; Full time

Job summary

Walgreens in New York is seeking a Customer Experience Associate to greet customers, assist with products, and deliver fast, friendly checkout service.

You will support pharmacists under supervision, enter patient and drug information, fill prescriptions, and help with inventory, store cleanliness, and photo services. The role emphasizes accuracy, courtesy, and ensuring a positive, compliant shopping experience for every customer.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Prefer good math skills for filling prescriptions.
• Prefer good computer skills.
• Prefer knowledge of store inventory control.
• Prefer PTCB certification.

Responsibilities

• Registers sales on a cash register and provides courteous checkout service.
• Assists pharmacists under supervision with prescription processing.
• Enter patient and drug information into pharmacy systems and check for interactions.
• Support inventory management and maintain store cleanliness and merchandising.
• Provide photo area services and web pick-up support.
• Handle returns, exchanges, and voids as needed.
• Assist with pharmacy workflow and duties as assigned by managers.

Skills

Customer service

Cash handling

English fluent

Mathematical accuracy

Computer skills

Education

PTCB certification

Tools

POS system

Store equipment

Job description

Walgreens in New York is seeking a Customer Experience Associate to greet customers, assist with products, and deliver fast, friendly checkout service.

You will support pharmacists under supervision, enter patient and drug information, fill prescriptions, and help with inventory, store cleanliness, and photo services. The role emphasizes accuracy, courtesy, and ensuring a positive, compliant shopping experience for every customer.