Pharmacy Customer Experience Specialist

Walgreens; Glen Edith (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in New York is seeking a motivated team member to support customer experience across store operations and the pharmacy area under supervision. You will greet customers, assist with product needs, handle checkout, and help with prescription processing alongside the pharmacist.

The role emphasizes accurate cash handling, friendly service, merchandise display, and adherence to policies. Prior retail and PTCB certification are preferred, with English fluency and flexible scheduling

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Assist pharmacist under supervision and use pharmacy systems to enter patient and drug information.
• Provide courteous, friendly, and efficient checkout service; greet customers and resolve questions.
• Maintain store cleanliness, merchandised shelves, and assist with inventory and pricing as directed.
• Process prescriptions and assist with pharmacy workflow; report prescription errors to pharmacist on duty.

Skills

Customer service

Cash handling

Teamwork

Retail math

Computers basics

Job description

Walgreens in New York is seeking a motivated team member to support customer experience across store operations and the pharmacy area under supervision. You will greet customers, assist with product needs, handle checkout, and help with prescription processing alongside the pharmacist.

The role emphasizes accurate cash handling, friendly service, merchandise display, and adherence to policies. Prior retail and PTCB certification are preferred, with English fluency and flexible scheduling