Pharmacy Customer Experience Specialist

Walgreens; New York (NY); On-site; USD 23,000 - 26,000; Full time

Job summary

Walgreens in New York is seeking a friendly and capable store associate to deliver exceptional customer service at the checkout, assist pharmacists under supervision, and maintain organized shelves and displays. You will help customers locate products, process transactions, and support pharmacy operations while adhering to company policies.

The role emphasizes multitasking, accuracy in cash handling, and teamwork within a fast-paced retail environment.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekends.
• Six months of experience in a retail environment is preferred.
• Prior Walgreens experience is preferred.
• Good math skills to fill prescriptions accurately (counting, measuring, weighing).
• Good computer skills.
• Knowledge of store inventory control.
• PTCB certification preferred.

Responsibilities

• Engage customers by greeting and assisting with products and services.
• Operate checkout cash register and provide courteous service.
• Assist pharmacists under supervision and input patient and drug information into pharmacy systems.
• Maintain clean, merchandised counters and shelves; take inventory and price items.
• Support pharmacy operations, including processing prescriptions and coordinating workflow.
• Ensure compliance with policies and quality standards; assist with department duties as needed.

Skills

English proficiency

Cash handling

Education

PTCB certification

Job description

Walgreens in New York is seeking a friendly and capable store associate to deliver exceptional customer service at the checkout, assist pharmacists under supervision, and maintain organized shelves and displays. You will help customers locate products, process transactions, and support pharmacy operations while adhering to company policies.

The role emphasizes multitasking, accuracy in cash handling, and teamwork within a fast-paced retail environment.