Pharmacy Customer Experience Specialist

Walgreens; Monroe (MI); On-site; USD 22,000 - 25,000; Full time

Job summary

Walgreens in Monroe, MI seeks a customer-focused team member to deliver exceptional service at the register and assist the pharmacy team under supervision. You will engage customers, suggest products, and help maintain a smooth store operation.

The role requires basic math skills, computer literacy, and a willingness to work flexible hours, including evenings and weekends. Prior retail experience and PTCB certification are preferred. Training provided.

Qualifications

• Fluent in reading, writing, and speaking English.
• Experience in a retail environment preferred.
• Strong math skills for accurate prescription counting and cash handling.
• Proficient computer and store systems knowledge.

Responsibilities

• Provide courteous, efficient checkout service and assist customers with products and services.
• Assist pharmacists under supervision and ensure correct entry of patient and drug information.
• Maintain clean, well-merchandised store areas and handle inventory as directed.

Skills

Customer service

Retail experience

Math skills

Computer skills

Store inventory control

Education

PTCB certification

Job description

Walgreens in Monroe, MI seeks a customer-focused team member to deliver exceptional service at the register and assist the pharmacy team under supervision. You will engage customers, suggest products, and help maintain a smooth store operation.

The role requires basic math skills, computer literacy, and a willingness to work flexible hours, including evenings and weekends. Prior retail experience and PTCB certification are preferred. Training provided.